An Ounce of Humility, Earns You Tons of Respect

“It’s amazing what you can accomplish if you do not care who gets the credit.” I wish I could say I coined the aforementioned phrase. But I’m going to give credit where credit is due. In this case, credit goes to Harry S. Truman. Let’s talk a little about what he...

Making Your Boss Look Good

It’s easy to get so caught up in making sure you look your good and your image is untarnished, that you may overlook a powerful opportunity – that of making your boss look good. So just how does making the big cheese look good benefit you? 1. It demonstrates your...

4 Essential Principles for Managing Employees Who are Older Than You

How do you manage people who are all older than you? Take it from me, I know the challenges that come with this dynamic. I’ll call it my first “baptism of fire.” When I started my first “real” leadership position, I was 22 years old. As the VP of a small hospital...

Six Powerful Words: “Can You Help Me to Understand?”

It’s hard to admit you don’t understand a topic. But in showing that you aren’t perfect – you don’t know EVERYTHING – you gain not only the knowledge you need, but powerful allies. “Can you help me to understand?”  — those six little words have made a big splash...

Rookie Mistakes, Part II: “You Can’t Make This Stuff Up!”

One of the reasons I started this blog was so emerging leaders in healthcare could learn from my experiences as a “rookie,” so you don’t make the same mistakes I did first starting out. I have fallen short quite a few times. I’ve these experiences here and here and...