Get “Plugged In” to Unleash Your Own Power

Get “Plugged In” to Unleash Your Own Power

What good is an electrical plug that isn’t connected to a power outlet? Though it may have the potential to power a television or recharge your phone, that power lies dormant until your device, equipment or appliance gets plugged in. We, too, as leaders must get...
A Match Made in Heaven: Talent + A Greater Purpose

A Match Made in Heaven: Talent + A Greater Purpose

Imagine one of the world’s oldest and most resilient toys: the wind-up. Do you ever feel like your employees or team members come equipped with their own little plastic knobs in the back, and you’re constantly teaching them the latest “how’s” of the job, only to have...

The Art of Delivering Feedback is Hardly an “Art” at All

That often-heard acronym, KISS (Keep It Simple Stupid), is very relevant to how we think about feedback. Many times, we feel like we need to provide feedback or compliments or critiques so eloquent that they belong on a Hallmark card. We assume these statements must...

Engaging Employees to Drive Brand Loyalty

Some brands and organizations do the darndest things … to delight their customers. Have you ever heard the one about the Ritz-Carlton guest and the grape Gatorade? The luxury hotel and resorts chain is famously known for the “little things” that delight their guests...

Five Ways to Make People Feel Like a Million Bucks

You know what type of people others love to be around? Positive ones. So be the leader today who invests in giving someone else a rock star moment today. (I’ll tell you a secret……you do this, and their high will last waaaaay longer than a minute). Here are five simple...